QA Executive (International Customer Support)  
Immentia SMC-Private Ltd   More jobs from this company

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Job Title:   QA Executive (International Customer Support)
Category:   Quality Assurance (QA)
Total Positions:   3
Job Location:   Islamabad
Gender:   Male
Age:   22 to 34 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   2 Years8 Years
Salary Range:   PKR 30,000 to 45,000 per Month
Apply By:   Sep 11, 2020
Job Description:
  • Evaluate calls as per the standards and timelines defined by the Lead QA and respective client.
  • Arrange quality control secession for individuals and teams.
  • Coordinate with respective team leader and agent, in-case of any quality-related issue or query.
  • Develop, conduct and evaluate monthly quality quiz.
  • Represent the quality department in daily team huddles, to communicate quality-related issues and challenges.
  • Provide feedback on quality scores and analysis to respective team leaders on weekly basis.
  • Evaluate backed SR’s as per the instructions and timelines defined by Lead QA.
  • Conduct spot checks for effective quality control.

Company Information
Company Name:  Immentia SMC-Private Ltd
Company Description:

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