| Job Title: |
|
Customer Support Representative |
| Category: |
|
Client Services |
| Total Positions: |
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2 |
| Job Location: |
|
Karachi |
| Gender: |
|
Female |
| Age: |
|
18 to years |
| Minimum Education: |
|
Matriculation |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 18,000 to 25,000 per Month |
| Apply By: |
|
Feb 18, 2021 |
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| Job Description: |
- Provide customer service for company’s products and assist them in purchasing products.
- Answer any question they may for an order / Status inquiries such as shipping and billing on different social media platforms.
- Help customers who want to make returns and exchange products.
- Provide front-line phone support.
- Response to customers during business hours on Live Chat.
- Enter, maintain and verification of customer information.
- Issue problem resolution responses to inquiries, and make adjustments as necessary.
- Utilize customer feedback to recommend product and service improvements.
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| Company Information |
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Company Name: Scents'n Stories
Company Description:
Itqan Corporation was founded in 2015. It is in e-commerce space with several retail brands in the health and beauty industry. We are a young, high-tech team specializing in creating superior customer experience by providing ease, quality and value for money. Our popular brands are Scents'n Stories, Aroma Farmacy and Wabees Co. We offer a great learning and intellectual environment specially for competent fresh graduates where they can hone their skills.
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