Team Manager / Team Lead - Call Center  
Pro Global Private Limited   More jobs from this company

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Job Title:   Team Manager / Team Lead - Call Center
Category:   Client Services
Total Positions:   1
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   3 Years5 Years
Salary Range:   PKR 70,000 to 80,000 per Month
Apply By:   Feb 20, 2021
     
     
 
Job Description:

We are looking for a dynamic Team Manager for our call center operations in Night Shift.

  • The resource should have a proven work experience of 4-6 years in a Manege rial role in call center /BPO operation .
  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs.Also deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

REQUIREMENTS:

  • Proven work experience as a Team Manager Should posses excellent communication and leadership skills
  • Experience of managing Teams of more then 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people management skill
  • Competitive salary package will be offered to the right candidate.

This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentive including complimentary transportation, and health insurance.


Company Information
 
Company Name:  Pro Global Private Limited
Company Description:
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