| Job Title: |
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Customer Care Executive |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Sukkur |
| Gender: |
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Male |
| Minimum Education: |
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Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 30,000 to 35,000 per Month |
| Apply By: |
|
Feb 20, 2021 |
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| Job Description: |
- Receive Customer faulty unit at care center and issue unit receipt to customer
- Confirm Warranty Card and Cash Invoice from customer for claim process
- Assign job of customer unit to indoor / outdoor technician on daily basis
- Take feedback from indoor / outdoor technician about faulty units and process in software
- In case of parts required for faulty units of customers, make demand and send to HO Parts Dept
- Minimize pending units of customers and dealers with the coordination of HO, Parts Dept and RND
- Audit stock of parts and units at care centers and send to higher management on monthly basis.
- Support and facilitate sales team in resolving customer care matters resulting in sales growth.
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| Company Information |
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Company Name: Dany Technologies
Company Description:
Dany Technologies is renowned because of its efforts in providing latest IT based products in Pakistan. Our participation in providing of quality equipments is reasonable price and on right time makes us the market leaders. Dany could best understand customer's needs and efficiently provide the most effective computing solutions to meet those needs.
Dany technology has the strong foothold in the local as well as the regional market. Our brand like Audionic and Bang are highly demanded in the market. We help our clients understand their computer systems better by using every day language. We build long-term partnership with our clients by focusing in their individual needs. Strategic partnership with a professional companies with a international repute and supplemented by an in-house technically strong and dedicated team of professionals, supported by developmental environment and tools makes us competitive.
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